At Eveon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when you visit our website, use our services, or interact with us online.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

a. Personal Information

When you voluntarily interact with our site — such as filling out a contact form, subscribing to our newsletter, or purchasing an EV product — we may collect the following details:

• Full name

• Email address

• Phone number

• Delivery/billing address

• Payment details (processed securely through third-party gateways)

• Identification (if required for government regulations)

b. Non-Personal Information

This includes data collected automatically:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited, time spent on site, and referral links

We use cookies and similar technologies to collect this data for analytics and user experience improvements. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our electric scooters and bikes

• Process orders, payments, and service requests

• Communicate with you (promotions, updates, support)

• Respond to inquiries or customer service requests

• Improve our website, services, and marketing strategies

• Prevent fraudulent transactions or misuse of our services

• Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Trusted service providers (such as payment processors, delivery partners, or email marketing platforms)

• Legal authorities when required by law, regulation, or court order

• Business partners in joint marketing or promotional efforts (only with your consent)

All third parties we work with are required to protect your data and use it solely for the purposes we outline.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes:

• SSL encryption on our website

• Secure payment gateways

• Restricted access to personal data

• Regular security reviews

However, no online system is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request deletion of your data (subject to business or legal needs)

• Opt out of marketing communications at any time

• Disable cookies in your browser if you do not want tracking

To exercise these rights, please contact us at: privacy@eveon.pk

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend reading their privacy policies before sharing personal information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or user feedback. The updated version will be posted on this page with the revised effective date.

We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your data is handled, feel free to reach out to us:

Eveon – Customer Support Team
 Email: info@eveon.pk
 Office Address: Maulana Shaukat Ali Rd, Block C Faisal Town, Lahore

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Eveon, the provider of the best EV scooters and bikes in Pakistan.